Rob Quayle - Managing Director

Rob became Managing Director in 2010 after spending the previous 8 years as Operations Director, building the company into the UK’s largest Protection intermediary/services company. He has a wealth of experience in Financial Services including building and running leading quote, comparison and fulfillment systems as well as time in the Dot-com boom of the late 90s. His four children are a testament to his creativity and productivity as well as keeping him fully aware of the need to drive the industry forward and ensure Protection establishes itself as the bedrock of family financial planning.


Phone: 01243 819206


Neil McCarthy - Sales & Marketing Director

Neil joined Direct Life in September 2008, taking responsibility for Sales and Marketing having spent 25 years working with a number of specialist Protection insurers, including GRE, Swiss Life, AXA and Partnership Assurance. Moving from an insurer, his focus has been on developing the services within LifeQuote that can make life simpler for advisers. He holds the FCII and within the industry he sits on the ILAG Protection Group and the Income Protection Task Force. Neil is married, and with his two daughters recently married, is attempting to keep fit by swimming and planning his next cycling challenge!


Phone: 07957 175758



Adviser Support


Gavin Judd - Business Development Manager

Gavin joined us in 2014 and is responsible for growing our presence in the intermediary marketplace, as well as maintaining relationships with some of our existing partners. Gavin has been working within the insurance industry since 2011 in various capacities including sales management and within direct to consumer channels.  Gavin enjoys keeping fit and keeping up to date with various sports including boxing and MotoGP. He is a fan of Chelsea Football Club.


Phone: 01243 791030 & 07876 332574


Bradley Fedarb - Sales Support Manager

Brad joined LifeQuote in 2016 as a Sales Support Manager, having spent the last few years working in financial services. Moving from a business to business trade exchange, he gained experience developing a wide range of businesses throughout Sussex and the South East. As part of the LifeQuote team, his focus has been on assisting advisers to install the LifeQuote service into their everyday routines. In his free time he keeps fit by going to the gym. He follows almost every sport although nothing compares to his passion for Crystal Palace FC.


Phone: 01243 791030




Ryan Mustchin - Head of Compliance and Agency

Ryan joined Direct Life in 2007. Previously responsible for day to day Direct Life Operations, he now leads an experienced Compliance, Agency and Commissions team whose mission it is to get partners using our services and paying commissions in the quickest and simplest way and ensuring DLPS compliance. Ryan was previously Senior Manager of the Cheltenham & Gloucester Invest Direct Telephone and Postal Operation Centre. Outside work, Ryan enjoys all sport and is a keen golfer playing off a handicap of 3.


Phone: 01243 791039


Jessica Ralph - Operations Manager

Jess has been instrumental in the growth and development of the business almost from inception. She arrived at Direct Life with many year's financial services experience gained at Santander and was brought in to develop the Express Underwriting department. Having helped hone it into an essential function within the business, she was rapidly promoted to manage the call centre, a role she has excelled at and enjoyed for the last 7 years. She has recently been promoted to Operations Manager where she will oversee the whole process in our Express Underwriting and Administration departments. Outside of work Jess enjoys keeping fit, photography and spending time with her partner and family.


Phone: 01243 817818