Why? Because your clients value your protection advice and you want to increase your protection business further. At the same time, you appreciate the need to work smarter not necessarily always harder. As the complexities of today’s Financial Services Industry show no signs of abating, its never been more important to look for new ways to protect and grow the profitability of your practice. With LifeQuote, you’ll find a partner that’s completely aligned and right behind you to help make this happen, every step of the way.
LifeQuote work with many of the largest networks of Advisers in the UK. Benefitting from a range of services and tools they have grown in partnership with LifeQuote, a fact we are very proud of.
Alexander Hall, London’s Mortgage Broker, have been providing independent mortgage advice since 1992. In that time they have grown to be one of the top mortgage brokers in the UK, and through its service and innovation have helped shape the UK mortgage industry. Operating out of offices in central London, they provide mortgage and protection advice both face to face and over the telephone.
Alexander Hall has partnered with LifeQuote since May 2005 for its protection proposition. Having previously been whole of market for protection, Alexander Hall decided to reduce its protection panel to 3 providers from September 2012. LifeQuote simply restricted the providers on the panel returning illustrations, keeping the other quote and apply functionality operating in the normal way. Whilst the system is easy to use, LifeQuote organise regular training and refresher events, often coordinated with the providers to ensure that the advisers are up to date with product developments and able to use the functionality to get the protection solutions the client requires.
Joanne Pocklington, Training and Competence Director at Alexander Hall has regular contact with the LifeQuote team. “The partnership we have with LifeQuote allows our advisers to focus on providing the right advice to the client, handing off the administration process to the LifeQuote team in Chichester who work hard to get the case completed. I have a very good and open relationship with LifeQuote and get regular status reports. I have also arranged with LifeQuote and our panel of insurers to have cases tracked against expected mortgage completion dates so we can ensure that the appropriate policies are put on risk when required.”
Chadney Bulgin LLP is an adviser business located in Fleet. They are Chartered Financial Planners, as awarded by the CII, an exclusive title only awarded to firms which meet rigorous criteria to professionalism and capability.
They have around 70 staff, which include 24 advisers and 6 para-planners working in the business. They have been working with LifeQuote since October 2006. They originally were attracted to LifeQuote’s “Intelligent Protection” tool which helped produce a range of customer based solutions and suitability texts based on market leading provider menu plans. Over the years, as their needs have changed they now use the multi benefit comparative tools more to fulfil their customer research.
Mark Robertson, Protection Partner...... “The LifeQuote portal fits perfectly within our protection planning proposition and enables us to provide our clients with a bespoke plan”
David Thomas, Joint Managing Partner...... “I find the LifeQuote team particularly open to ideas, & take time to fully understand our business. The move from intelligent protection to multi benefit particularly reflects our needs”.
Charles Derby is a national financial planning business with over 400 advisers throughout the UK, offering advice across the full spectrum of financial services. We pride ourselves on service and aim to be recognised as one of the very best advisory businesses in the industry. We believe in a personal face to face service, so wherever you live, we will provide you with a local adviser.
"LifeQuote is one of the best tools that has been brought out for advisers in ages – if used to its full potential it will save you loads of time and, all of the information that it provides, will almost guarantee you a protection sale" Mark O'Keefe, Financial Planning Consultant
deVere United Kingdom forms part of one of the world’s leading independent financial advisory firms, deVere Group.
deVere United Kingdom joined LifeQuote in 2012 to simplify their protection sales processes, and outsource the admin of cases. They have since gone from strength to strength, almost doubling their protection business written and this trend looks to continue as they enter 2016. They have 45 staff, including 28 advisers and 7 paraplanners.
Kevin White, Head of UK Financial Planning...... “The LifeQuote portal provides a fast and efficient service that helps us really help our clients with a Protection plan that is bespoke to them and their needs”
Intrinsic established in 2006 and are one of the largest national IFA's with over 3,300 advisers. They operate across all markets, from wealth management and retirement planning to personal protection and mortgage solutions.
Intrinsic have been working with LifeQuote since 2013 to provide advisers with access to a protection service designed around them and their clients.
Andy Walton, Head of Protection - "The LifeQuote service provides Intrinsic advisers with a fantastic option for their clients. For this reason we have integrated LifeQuote into our new back office system so it seamlessly integrates both business's.
We have experience of LifeQuote providing excellent administrative support and making a real and substantial improvement to the protection journey."
Premier Choice Group (PCG), is a specialist healthcare intermediary. It was originally set up in 1996 to offer a truly independent personal service to both individual and corporate clients, primarily on health insurance matters. It selected the LifeQuote Protection Platform as its protection delivery partner in May 2012. In doing so PCG is the first in the specialist private medical insurance (PMI) arena to do so.
PCG identified access to the Multi-Quote, Custom Multi Benefit and Decision in Principle tools embedded in LifeQuote as a way of accessing a broader range of protection products that could be used with their existing clients.
Whilst a number of the advisers had written protection business, a specialist Protection sales manager, Les Schroeter was bought in to lead the initiative. He worked closely with the LifeQuote sales team to put together specific training events for the advisers.
LifeQuote is still working closely with Premier Choice Group moving forward to ensure each of their advisers and their administration teams are fully aware of the LifeQuote illustration tools and processes. At the time of the launch, Les stated “This approach will simplify the process for our advisers allowing them to spend more time advising their clients and delivering client specific solutions.”
At the current time, PCH and LifeQuote are also building a new direct to consumer journey to help grow new opportunities in this market. Launching this service at their January sales conference, this initiative has given PCG the ability to support Protection sales, but more importantly provides a PCG non advised branded Protection sales journey that can be embedded into appropriate partners site.
Sandringham Financial Partners is one of the UK’s fastest-growing and market-leading providers of tailored financial advice. Everything they do is designed to deliver the best outcomes for their personal and corporate clients. They put an emphasis on the quality and professionalism of their advisers and have been working with LifeQuote since 2017.
Tim Grey, Chief Operating Officer “We have embraced LifeQuote because we are passionate about helping our partners spend time on the tasks that matter. That means the more admin and process we can eliminate for them the better and LifeQuote’s tele-interview and case management service ultimately allows us to cover more clients.”
The Right Mortgage and Protection Network is a completely independent network which supports over 340 advisers across the UK.
Martin Wilson, CEO - “One of our key business mantras is providing our advisers with a holistic proposition to support their business and their clients. The LifeQuote team are particularly impressive. Handling around 30,000 cases annually, they have an unprecedented level of expertise in Protection administration. In addition, they work with insurers and all other parties in order to get an advisers case completed.”
LifeQuote has strong relationships with all the major protection providers in the UK. Click on a provider for a summary of their offering on LifeQuote.
Aegon is an international provider of life insurance, pensions and asset management. With over £607 billion assets under management, they have businesses in over 25 countries around the world and around two million customers in the UK alone*.
Aegon are proud to have been helping people take responsibility for their financial future since 1831.
Facts and figures:
*Asset value is correct at 31 June 2016, all other information is correct at 11 August 2016.
American International Group, Inc. (AIG) is a leading international insurance organisation serving customers in more than 100 countries and jurisdictions. AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc.
AIG Life Limited is the life insurance arm of AIG in the UK, Channel Islands, Isle of Man and Gibraltar. They provide financial and practical support for individuals, families and businesses when illness or injury threatens their life, lifestyle or livelihood.
AIG are committed to ensuring that we embed the principles of Treating Customers Fairly within every aspect of our business. They believe that if we treat our customers fairly at all stages, then this will enhance our core values and lead to better service.
AIG are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Aviva provides around 31 million customers worldwide with insurance, savings and investment products. They are the UK’s largest insurer and one of Europe’s leading providers of life and general insurance.
Aviva combine strong life insurance, general insurance and asset management businesses under one powerful brand. They are committed to serving our customers well in order to build a stronger, sustainable business, which makes a positive contribution to society.
Key statistics at a glance:
British Friendly are a mutual company and have been since 1902, with all customers becoming equal members when they join. They provide affordable Income Protection for as many people as possible - even those who are typically hard to insure.
British Friendly are driven by a commitment to paying members claims. They have paid over 96%* of all claims in the last 5 years.
* As stated on British Friendly website - November 2016
Since 1836 Legal & General have been helping customers across the globe with their insurance needs, protecting their homes and families and helping them invest for a better future.
They aim to help people achieve financial security in an affordable way and are investing in economic growth to build a positive future for all.
Legal & General had £746 billion of assets under management at 31 December 2015, helping over 10 million people globally with saving, investing, building retirement income and insuring.
Liverpool Victoria changed to LV= in 2007 and since then the brand has gone from strength to strength. They are focused on doing the right thing for the people that buy their products and services; their customers and members.
On a day to day basis they do this by putting their customers at the centre of everything they do.
Here are a few facts and figures about LV=
Old Mutual Wealth Limited is the largest wealth management business in the UK and internationally, helping to create prosperity for the generations of today and tomorrow.
We have an adviser and customer offering spanning:
Old Mutual Wealth has £127.3 billion in customer investments (as at 30 June 2017.)
The quality of our service, products and expertise is reflected in the awards we have received from industry experts. In the UK we have been awarded more Financial Adviser magazine Five-Star Service Awards than any other investment provider. Internationally, we have received the Best International Life Group award six times over the past eight years.
The Exeter specialise in healthcare and protection and have links back for over a century as an expert, dedicated insurer.
The Exeter do not have shareholders like a PLC, instead they are owned by their members. Whilst PLCs are judged ultimately on the financial returns they deliver to shareholders, success for The Exeter is paying claims.
The Exeter is based from a single Head Office in the UK and aim to offer the perfect mix between efficiency, technology and that personal touch that you would expect from a leading specialist.
Royal London is the largest mutual life, pensions and investment company in the UK, with Group funds under management of £84.5 billion. Group businesses provide around 9.1 million policies and employ 2,988 people*.
Founded as a Friendly Society in a London coffee shop in 1861, Royal London started out with the aim to help people avoid the stigma of a pauper’s grave. Since then they have been helping people to protect themselves and are committed to delivering the best value for customers.
*Figures quoted are as at December 2015
Established in 1815, today Scottish Widows insure almost 6 million customers.
They paid their first claim in 1816, and continue with their commitment to pay claims today – this is the reason Scottish Widows are in business and are very proud of their track record.
Since 2000 they have paid out a total of £2.1 billion in claims, helping over 65,000 customers.*
*Source: Lloyds Banking Group, 2016
Vitality are owned by Discovery Holdings, a leading global insurer with over 4.4 million clients.
With a value equivalent to a FTSE 100 company, Discovery joined the UK market in 2007 in a joint venture with PruHealth and PruProtect. In 2014, it bought 100% of the shares and became VitalityHealth and VitalityLife.
VitalityLife is the second largest long-term protection writer in the UK intermediary market, and VitalityHealth is currently the fourth largest private medical insurer*.
*Stated on the Vitality website – November 2016
Zurich Insurance Group is one of the world’s largest insurance groups. Their mission is to help our customers understand and protect themselves from risk.
With about 55,000 employees serving customers in more than 170 countries, Zurich aspire to become the best global insurer as measured by our shareholders, customers and employees.