LifeQuote work with many of the largest networks of Advisers in the UK. Benefitting from a range of services and tools they have grown in partnership with LifeQuote, a fact we are very proud of.
Alexander Hall, London’s Mortgage Broker, have been providing independent mortgage advice since 1992. In that time they have grown to be one of the top mortgage brokers in the UK, and through its service and innovation have helped shape the UK mortgage industry. Operating out of offices in central London, they provide mortgage and protection advice both face to face and over the telephone.
Alexander Hall has partnered with LifeQuote since May 2005 for its protection proposition. Having previously been whole of market for protection, Alexander Hall decided to reduce its protection panel to 3 providers from September 2012. LifeQuote simply restricted the providers on the panel returning illustrations, keeping the other quote and apply functionality operating in the normal way. Whilst the system is easy to use, LifeQuote organise regular training and refresher events, often coordinated with the providers to ensure that the advisers are up to date with product developments and able to use the functionality to get the protection solutions the client requires.
Joanne Pocklington, Training and Competence Director at Alexander Hall has regular contact with the LifeQuote team. “The partnership we have with LifeQuote allows our advisers to focus on providing the right advice to the client, handing off the administration process to the LifeQuote team in Chichester who work hard to get the case completed. I have a very good and open relationship with LifeQuote and get regular status reports. I have also arranged with LifeQuote and our panel of insurers to have cases tracked against expected mortgage completion dates so we can ensure that the appropriate policies are put on risk when required.”
Chadney Bulgin LLP is an adviser business located in Fleet. They are Chartered Financial Planners, as awarded by the CII, an exclusive title only awarded to firms which meet rigorous criteria to professionalism and capability.
They have around 70 staff, which include 24 advisers and 6 para-planners working in the business. They have been working with LifeQuote since October 2006. They originally were attracted to LifeQuote’s “Intelligent Protection” tool which helped produce a range of customer based solutions and suitability texts based on market leading provider menu plans. Over the years, as their needs have changed they now use the multi benefit comparative tools more to fulfil their customer research.
Mark Robertson, Protection Partner...... “The LifeQuote portal fits perfectly within our protection planning proposition and enables us to provide our clients with a bespoke plan”
David Thomas, Joint Managing Partner...... “I find the LifeQuote team particularly open to ideas, & take time to fully understand our business. The move from intelligent protection to multi benefit particularly reflects our needs”.
deVere United Kingdom forms part of one of the world’s leading independent financial advisory firms, deVere Group.
deVere United Kingdom joined LifeQuote in 2012 to simplify their protection sales processes, and outsource the admin of cases. They have since gone from strength to strength, almost doubling their protection business written and this trend looks to continue as they enter 2016. They have 45 staff, including 28 advisers and 7 paraplanners.
Kevin White, Head of UK Financial Planning...... “The LifeQuote portal provides a fast and efficient service that helps us really help our clients with a Protection plan that is bespoke to them and their needs”
Established in 2006, Quilter has grown to become one of the leading financial advice networks in the UK. It is a leading provider of advice, investments and wealth management in the UK and internationally. Managing over £100 billion of investments on behalf of over 900,000 customers.
Quilter's advisers are focused on providing the right advice and solutions for their clients, both individuals and businesses. They operate across all markets, from wealth management and retirement planning advice through to dealing with customers property wealth plus personal and business protection needs.
Quilter have been working with LifeQuote since 2013 providing its advisers with access to a protection service designed around them and their clients. Access to the LifeQuote administration service has recently been expanded to include both restricted and whole of market advisers.
Gemma Harle, Managing Director Quilter Financial Planning
"The LifeQuote service provides Quilter advisers with a fantastic option for their clients. For this reason we have integrated LifeQuote's administration services into our new back office system so it seamlessly integrates between both our business's.
We have experience of LifeQuote providing excellent administrative support and making a real and substantial improvement to the protection journey for our advisers."
Premier Choice Group (PCG), is a specialist healthcare intermediary. It was originally set up in 1996 to offer a truly independent personal service to both individual and corporate clients, primarily on health insurance matters. It selected the LifeQuote Protection Platform as its protection delivery partner in May 2012. In doing so PCG is the first in the specialist private medical insurance (PMI) arena to do so.
PCG identified access to the Multi-Quote, Custom Multi Benefit and Decision in Principle tools embedded in LifeQuote as a way of accessing a broader range of protection products that could be used with their existing clients.
Whilst a number of the advisers had written protection business, a specialist Protection sales manager, Les Schroeter was bought in to lead the initiative. He worked closely with the LifeQuote sales team to put together specific training events for the advisers.
LifeQuote is still working closely with Premier Choice Group moving forward to ensure each of their advisers and their administration teams are fully aware of the LifeQuote illustration tools and processes. At the time of the launch, Les stated “This approach will simplify the process for our advisers allowing them to spend more time advising their clients and delivering client specific solutions.”
At the current time, PCH and LifeQuote are also building a new direct to consumer journey to help grow new opportunities in this market. Launching this service at their January sales conference, this initiative has given PCG the ability to support Protection sales, but more importantly provides a PCG non advised branded Protection sales journey that can be embedded into appropriate partners site.
Sandringham Financial Partners is one of the UK’s fastest-growing and market-leading providers of tailored financial advice. Everything they do is designed to deliver the best outcomes for their personal and corporate clients. They put an emphasis on the quality and professionalism of their advisers and have been working with LifeQuote since 2017.
Tim Grey, Chief Operating Officer “We have embraced LifeQuote because we are passionate about helping our partners spend time on the tasks that matter. That means the more admin and process we can eliminate for them the better and LifeQuote’s tele-interview and case management service ultimately allows us to cover more clients.”
The Right Mortgage and Protection Network is a completely independent network which supports over 340 advisers across the UK.
Martin Wilson, CEO - “One of our key business mantras is providing our advisers with a holistic proposition to support their business and their clients. The LifeQuote team are particularly impressive. Handling around 30,000 cases annually, they have an unprecedented level of expertise in Protection administration. In addition, they work with insurers and all other parties in order to get an advisers case completed.”
LifeQuote has strong relationships with all the major protection insurers in the UK. Click on a provider for a summary of their offering on LifeQuote.
Aegon is an international provider of life insurance, pensions and asset management. With over £607 billion assets under management, they have businesses in over 25 countries around the world and around two million customers in the UK alone*.
Aegon are proud to have been helping people take responsibility for their financial future since 1831.
Facts and figures:
*Asset value is correct at 31 June 2016, all other information is correct at 11 August 2016.
We are AIG Life Limited – the UK life insurance arm of the American International Group, Inc (AIG), a leading international organisation serving customers in more than 80 countries. As AIG Life Limited, we work in the UK, Channel Islands, Isle of Man and Gibraltar.
We provide insurance that helps people when they really need it, offering financial and practical support for individuals, families and businesses.
We treat customers fairly within every aspect of our business and are committed to delivering the best service possible.
AIG Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Aviva provides around 31 million customers worldwide with insurance, savings and investment products. They are the UK’s largest insurer and one of Europe’s leading providers of life and general insurance.
Aviva combine strong life insurance, general insurance and asset management businesses under one powerful brand. They are committed to serving our customers well in order to build a stronger, sustainable business, which makes a positive contribution to society.
Key statistics at a glance:
British Friendly are a mutual company and have been since 1902, with all customers becoming equal members when they join. They provide affordable Income Protection for as many people as possible - even those who are typically hard to insure.
British Friendly are driven by a commitment to paying members claims. They have paid over 96%* of all claims in the last 5 years.
* As stated on British Friendly website - November 2016
Guardian is a famous name in financial services with a long history of helping to protect families since 1821. They have re-entered the market with a single ambition; for every family to have protection that they truly believe in. Guardian believe the only way to do that is if protection is sold with quality advice exclusively through advisers.
Guardian's brand promise is Life. Made Better. Customers’ lives will be made better for knowing that they, and their dependents, have cover specially designed to never let them down. And advisers’ lives will be made better for knowing that working with Guardian will be effortless, and that their policies will help them give the very best advice
Guardian aims to disrupt the market and challenge the typical way protection is done.
Holloway Friendly have been supporting their members since 1875, always there when Members need them the most. In 2019 they paid 94% of claims, helping 633 Members and their families when they were not able to work because of illness or injury. Holloway Friendly look for ways to pay Member claims and treat everyone as an individual.
As a mutual society Holloway Friendly do not have shareholders but is owned by the members and exists solely for their benefit.
They won 5 awards in 2019 for the service they provide for income protection.
Intermediary Designed is their commitment to you and your business. They’re continuing to invest and build on their intermediary heritage, as well as looking at new ways to improve their service so they can deliver more for you.
They are focusing on one positive goal – working together to grow the protection market. They will continue to evolve their collaborative relationship with you, sharing responsibilities and working towards the same goals. They’ll be here for you and your clients - today, tomorrow and in to the future.
L&G know protection is sold not bought. Only 31% of UK adults have life insurance, but by working together we can change this and protect more people.
L&G are in the business of paying claims and are proud of their claims record. In 2018 they paid out £683 million across Life, Critical Illness Cover, Terminal Illness Cover and Income Protection Benefit. That’s an average of £1.75 million every day.
LV= have been helping people look after what they love since 1843. They offer a range of financial solutions to fit today’s lifestyles from life insurance, protection and savings and retirement. As a mutual, everything they do is from the heart and focuses on creating value for the people who buy their products.
LV= want to help people live more confident lives and believe that confidence unites everyone, from individuals, families and communities through to society overall.
Here are a few facts about LV=:
The Exeter specialise in healthcare and protection and have links back for over a century as an expert, dedicated insurer.
The Exeter do not have shareholders like a PLC, instead they are owned by their members. Whilst PLCs are judged ultimately on the financial returns they deliver to shareholders, success for The Exeter is paying claims.
The Exeter is based from a single Head Office in the UK and aim to offer the perfect mix between efficiency, technology and that personal touch that you would expect from a leading specialist.
Royal London is the largest mutual life, pensions and investment company in the UK1, with funds under management of £138.9 billion, 8.6 million policies in force and 4,126 employees.2
Founded as a Friendly Society in 1861, Royal London started out with the aim to help people avoid the stigma of a pauper’s grave. Since then, they’ve been helping people to protect themselves and are committed to delivering the best value for customers.
At Royal London, they understand that everyone’s unique. That’s why their protection proposition isn’t ‘one size fits all’. Their range of flexible cover options helps with building a tailored protection plan, and includes specialist products like their Diabetes Life Cover.
They believe good protection is about more than money. That’s why all their protection plans bought through an adviser come with Helping Hand - a comprehensive support service. It’s available to use from the day your plan starts – not just when making a claim. It doesn't cost anything extra to use and your family (partner and children) can use it too.
And with a strong claims track record - they paid over 119,000 claims totalling over £575 million in 2019 - you can trust they’ll be there when it counts.3
1Based on total 2017 premiums. ICIMF Global 500 2019
2 Figures quoted are as at December 2019.
3Royal London UK protection business claims paid (1 January to 31 December 2019).
Scottish Widows has been protecting people for over 200 years and paid their first claim in 1816. In 2018 alone they helped over 9,400 customers and their families by paying out 99% of life cover claims and 94% of critical illness claims.
With almost 20 years’ experience in online underwriting and rule development Scottish Widows have developed an interactive rules set to give you a high point of sale decision rate. Here are five key facts about their underwriting*:
*Source: Scottish Widows Protect statistics, 2018 underwriting data
Vitality are part of Discovery Holdings, a worldwide insurer and investment manager protecting over 25 million members in 22 countries worldwide. With a core purpose to enhance and protect members’ lives, Vitality currently operates as VitalityHealth, VitalityLife and VitalityInvest in the UK.
Everything they do is based on a shared value business model, which rewards people for making positive lifestyle choices, is supported by leading academic and research collaborations, including University of Cambridge, Harvard University, and RAND.
Vitality is the fourth largest long-term protection writer in the UK intermediary market and the fourth largest private medical insurer.
Zurich Insurance Group is one of the world’s largest insurance groups. Their mission is to help our customers understand and protect themselves from risk.
With about 55,000 employees serving customers in more than 170 countries, Zurich aspire to become the best global insurer as measured by our shareholders, customers and employees.